How much thought have you put into the communication in your business? With a million and one other tasks to oversee as the boss, it can be easy to overlook. However, being able to relay information quickly and effectively is so important, and lack of communication could even lead to failure of the entire company. Here are some of the ways you can ensure communication is up to scratch in your business.
Update Your Phones
The way we communicate has changed massively over the last decade, and using standard telephones may no longer provide all of the functions you need in business. The new generation of business phones can be seen with companies like Commander. If you want to ensure your company remains up to date with your competition these are the kinds of technologies you should consider implementing. As well as phones, using video calling software to hold meetings and conferences with those who can’t get into the office is useful too.
Drop The Unnecessary Meetings and Emails
Meetings and emails are key to communication in business. However, they should be kept to important points only. This means that when an email or meeting is held, staff know they really need to pay attention. Too many of these can not only disrupt workflow but also might lead to staff missing important points where they didn’t realise what was being said was priority.
Consider a Business Social Network
Since you will be keeping priority information to important emails and meetings, you need another way for staff to communicate with each other. A business social media platform can allow staff to quickly message and contact each other without physically getting out of their seat (which can again disrupt workflow). Enterprise social networks like Salesforce’s Chatter Podio, ZenDesk, and FreshDesk, are all options to consider.
Arrange Some Team Building Activities
Team members that work well together will have better communication, and so this isn’t something to overlook as a boss. In the recruitment stage, prioritise people who are open and friendly, and have a good track record of working as a team. You need great teamwork and cooperation, this ensures a pleasant working environment for all staff and means information is being relayed correctly where it needs to go.
Being the kind of boss that employees can speak to is always useful. They will feel confident coming to you with any issues, and things can be resolved much more quickly when they’re reported directly. Check in with your workers on a regular basis, be a friendly and approachable boss, and let them know they can tell you if something isn’t quite right. It’s your job as the boss to ensure everything is running as it should, so keeping tabs on potential issues which can affect communication is important. It could be anything from bullying problems to systems that just don’t work correctly.
What systems do you have in place to ensure effective communication in your business? Is this something you’ve put much thought into? Leave a comment below.