Employee satisfaction is something that many business owners get wrong. There’s a misplaced belief that money is the ultimate motivator to work hard at your job and it somewhat makes sense because, at the end of the day, we all strive to provide for our families. We work extra hours, we try to get promoted, we secure multiple streams of income, and we might even work a second job. However, when we dig deep and really try to analyse why we work so hard, it’s not because we want money, but it’s because we want a purpose.
The most common way to illustrate this point is to compare the differences between a job and career. First of all, a career is something you pursue, whereas a job is simply an activity you repeat to get money. Secondly, a career typically requires some investment, such as an education of specific training, whereas a job requires little to no training since you repeat boring tasks throughout the day. These are just some of the differences, but ultimately, they lead to a single conclusion: your employees want a career and a purpose, not a job and money. They want to be in a position to make decisions that affect the success of your company, not repeat boring tasks to get money and have no say in how things work.
What does it mean to invest in your employees?
If you start a new company you need to think about the future of not just your brand, but also your employees. If you hire a new employee, be they a university graduate that has no experience or a well-trained professional that has been in the industry for five years, you need to give them a path up the career ladder. Perhaps you start them small and in the future when your business grows, you could give them a promotion to a senior member of staff. Manage your employees much like any other investment you make; treat them with care, focus on their wellbeing and give them the support they need to grow.
Investing in safety
No one likes an employer that doesn’t care about the wellbeing of their employees. In fact, the Health and Safety at Work etc Act 1974 requires employers to provide whatever information, instruction, training and supervision as is necessary to ensure the health and safety at work of your employees. Health and safety training courses, such as that provided by Croner provide employers with confidence that their staff are well looked after. If you aren’t investing your time and money into taking these training courses, then you’re essentially telling your staff you don’t care about their well-being.
Go the extra mile
Displaying attention to detail is perhaps the best way to show your employees that you care. If you’ve never asked your employees how they feel, if you’ve never given them a hand in their work, or if you’ve never even bothered to listen to their legitimate complaints, then you should take a step back and reconsider your position as a boss. As their employer, it’s your responsibility to ensure that they have the means and equipment to carry out their jobs, and if that means buying them comfortable new office chairs or giving them a week off work after a stressful project, then that’s something you will have to come to terms with.