Once all of the preliminary stages of a new business have been completed, it is the workforce themselves which will take your project to the next level. It is only when finances are in place, premises secured and business plans finalised that you can turn your attentions to the workforce.
With any new business you can have the best ideas in the world and state of the art technology behind you, but without the right employees, it is extremely unlikely that the business will survive.
That said, you should never underestimate the importance of the hiring process. Get it right now, and your business will grow and your employees with it. Get it wrong, and the chances are that it will never even get off the ground. Let us take a look at some of the steps you can implement to make sure that as a boss you are getting the most out of your employees.
Create the right work environment
One of the first things that you need to get right is the working environment, not just for you but also for your employees. A good working environment will not only serve to inspire and motivate but will allow you to maximise the potential of each and every one of your employees. A pleasant work environment makes for a happy workforce to ensure that it is clean, light and bright and it will attract, not only your ideal customers but also your ideal employees too.
Get to know them
The first contact that you will probably have with your employees is when their resume lands on your desk. Initially, you are most interested in their skills and experience. What position are they currently in, what does this entail, and is it relevant to you as a business? There then follows several rounds of interview, possibly a probationary period of and then, all being well, you hire them.
So far, so good but it shouldn’t stop there. Make an effort to get to know your employees as individuals. Take time to learn a little bit about their out of office interest along with their hopes and aspirations for the future. In so doing, your employee will begin to feel like a valued member of the team and will,in turn, want to do their best both for you and the company as a whole.
If you have chosen well, it is likely that your team will be keen to take advantage of any training and development that is available to them. By keeping up to date with what is available and giving them the opportunity to attend any relevant courses or workshops, you will not only have a savvy workforce but one that will stay and not be tempted by rival businesses.
As a business grows and roles mature and develop, you may find that there are times when employees need more support. Whether it be in the form of resources, additional training or budget,always be aware and make sure that they are not afraid to ask you for help. You could also investigate the world of employee scheduling, whereby apps can be utilised to organise and maximise the efficiency of your staff and their work schedules.
Keep lines of communication open
Many misunderstandings in the workplace often stem from poor communication. Try to be open and honest from the start with your employees to avoid situations like this. Make sure that you both understand each other’s expectations and try to set realistic goals which can be reviewed on a regular basis. An excellent tool for this is the staff appraisal, an annual or bi-annual one-on-one where both employee and employer can voice their opinions and concerns and solutions can be found and put into place.
Always make sure that you listen to your staff too. Active listening is a skill, so make sure you master it and it will pay dividends.
Pay them well
Within the confines of your budget, ensure that you pay your staff well. A good wage will motivate them, maximise their productivity and most importantly ensure that they remain in your employment. Where possible you could implement some sort of bonus scheme to recognise and reward particular successes and achievements.
If you have managed to put all of these steps in place, you should now find yourself the proud boss of an efficient, productive and happy motivated workforce. Now all you have to do is sit back and enjoy the fruits of their labour.