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Improving the Communication in Your Company

How much thought have you put into the communication in your business? With a million and one other tasks to oversee as the boss, it can be easy to overlook. However, being able to relay information quickly and effectively is so important, and lack of communication could even lead to failure of the entire company. Here are some of the ways you can ensure communication is up to scratch in your business.

Update Your Phones

The way we communicate has changed massively over the last decade, and using standard telephones may no longer provide all of the functions you need in business. The new generation of business phones can be seen with companies like Commander. If you want to ensure your company remains up to date with your competition these are the kinds of technologies you should consider implementing. As well as phones, using video calling software to hold meetings and conferences with those who can’t get into the office is useful too.

Drop The Unnecessary Meetings and Emails

Meetings and emails are key to communication in business. However, they should be kept to important points only. This means that when an email or meeting is held, staff know they really need to pay attention. Too many of these can not only disrupt workflow but also might lead to staff missing important points where they didn’t realise what was being said was priority.

Consider a Business Social Network

Since you will be keeping priority information to important emails and meetings, you need another way for staff to communicate with each other. A business social media platform can allow staff to quickly message and contact each other without physically getting out of their seat (which can again disrupt workflow). Enterprise social networks like Salesforce’s Chatter Podio, ZenDesk, and FreshDesk, are all options to consider.

Arrange Some Team Building Activities

Team members that work well together will have better communication, and so this isn’t something to overlook as a boss. In the recruitment stage, prioritise people who are open and friendly, and have a good track record of working as a team. You need great teamwork and cooperation, this ensures a pleasant working environment for all staff and means information is being relayed correctly where it needs to go.

Listen

Being the kind of boss that employees can speak to is always useful. They will feel confident coming to you with any issues, and things can be resolved much more quickly when they’re reported directly. Check in with your workers on a regular basis, be a friendly and approachable boss, and let them know they can tell you if something isn’t quite right. It’s your job as the boss to ensure everything is running as it should, so keeping tabs on potential issues which can affect communication is important. It could be anything from bullying problems to systems that just don’t work correctly.

What systems do you have in place to ensure effective communication in your business? Is this something you’ve put much thought into? Leave a comment below.

Make Employee Engagement Your Number One Goal

The main function of any business is to make money. You already know this, and commit yourself to making this happen. But have you got your priorities in order?

You make sure that your business stands out from the crowd. You offer great products at great prices. However,  success is still limited. Want to know why? It’s because you haven’t empowered your staff. Employees are your greatest asset, and it’s time to start appreciating this fact.

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Image Credit: Virgin.com

Famous entrepreneurs like Richard Branson have regularly cited this tactic as the key to success. Ultimately, an engaged and motivated staff will always pass that positivity on to the customer, and it will bring greater results. Essentially, a stronger team equates to a stronger business model. Here are three simple steps to getting it.

1. Be A Better Boss

You can’t expect employees to perform if you don’t lead by example. Research shows that bad bosses are the main source of staff resignations. So by doing your job well, the influence of your great work will filter through to the team.

Don’t be afraid to mentor your employees. They all have aspirations of climbing the career ladder, and you are the person to help them. Not only will this provide personal inspiration, but that support will make them want to work for you too. In turn, this will ensure that employees connect to the business in every aspect.

Above all else, completing your work to the highest standard puts you in a more confident position too.

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Image Credit: Pixabay
2. Don’t Be Shortsighted

Focusing solely on immediate success is a common mistake made by new businesses. This is particularly true when regarding the staff. By building a team destined for sustained success, staff engagement will soar.

Invest in your staff with training and development. Seeing that you have long-term plans for them will ensure they have no reason to leave. When they eventually get promoted, your senior staff will possess experience as well as skills. This can only be great for the business.

More importantly, staff members need to know that you respect them as people. The best 401k plans for small business ventures will underline that you care about their futures as well as their time in the company. Moreover, removing their financial fears will allow them to dedicate themselves fully.

3. Build Team Unity

Your business team is a family. Like any other family, working together is the only way to tackle problems. Arguably your greatest skill as a boss is to know when a problem is surfacing. Whether it’s bullying or any other type of division, fixing it is essential. The only way to achieve this is through better communication.

Tackle the problems head on by holding a meeting between both parties. Airing those feelings will often find a solution. Moreover, regular team building exercises and activity days are a great way to repair that damage while developing skills. If nothing else, it drums home the rewards connected to working as one.

Employees can spend upwards of 40 hours per week in the company of colleagues. That’s a long time to feel unhappy, and those negative thoughts will disrupt productivity. Underline that need to strive for joint success with group perks, and you will see progress that lasts.